I have the same problem. I tried everything that this person,(bobbytod) but there is no success. please help me too.
"Hi I ordered 7 Sonoff wifi switches but so far havent been able to add them to the server. The error is after the device name is entered and says " add failure". The light blinks twice fast like its connected to wifi but not to server. Router is operating correctly. please help!"
I have been working .wifth several sonoff devices during a few weeks with no problems. Today, when I open ewelink the following message is received: "eror to obtain the list of devices". The led of devices are flashing two times repetitively, so connection to wifi is working, but are not connected to the ewelink server.
Could you help me?
Nobody will help U... nobody will help me 2..... know why? THEY HAVING A NY PARTY HOLIDAYS AND THE DONT CARE AB AS IN THAT TIME.... ITS SICK! For the second time that i use those switches - it crash for a long time..........
green light on it LIGHTS ALL THE TIME (no blinks)
anybody know something?
I tried to add a new Sonoff Basic into my existing list but couldn't get it to work. App showing offline but I realised Alexa discovered the device. I think it hooked up onto my router but not register to the server. The device blinks 1 time every 1 second.
Don't waste your time. Just wait until they fix their servers. The same thing has been over New Year and it took about 2 weeks for everything to go back online.
I've tried for many times and for may methods to pair a new sonoff device, the device pairs, appears on the app, but everytime appears as "offline". F*cked rubbish.
I live in Brazil, this week I bought two devices (Sonoff 4CH). One of them is not connecting to the Server.
Both devices are getting IP address and connecting to the router.
I did the following troubleshooting :
Another device works in the same conditions
Ping Servers Ok
Turned off all devices in my network, except for Cellphone and Sonoff.
Could you please help ?
Thanks in advanced.
add sonoff to server error