ITEAD Customer Care Center
Welcome
Login
Sign up
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
SONOFF Smart Home
Getting Started with eWeLink
8
Introductions to eWeLink
Getting Started
Share Control
Timer
Scene
See all 8 articles
Sonoff Product Guide
2
User Manual
Product Comparison: 4CH R2 Vs 4CH Pro R2
Works with Google Home/Alexa/Amazon Echo/Nest Thermostat/IFTTT
8
Unable to link eWeLink account to Google Home
Sonoff works with IFTTT
Works with Alexa: Ask Alexa to Control Your Home Appliances
Standard Alexa voice commands for controlling Sonoff devices in US/UK/IN/CA/AU English, German, Japanese, French
Works with Google Home: Ask Google Assistant to Control Your Home Appliances
See all 8 articles
FAQ- Sonoff Product
3
Is Sonoff product working with 5G or will it in the future?
How can I downgrade the firmware/flash 3rd party through OTA?
Unable to upgrade firmware
FAQ-eWeLink
15
Why I can't receive push notification and how to fix this?
Auto turn on/off
Network unavailable
Device sharing failed
Device Offline Troubleshooting
See all 15 articles
FAQ-Google Home/Alexa...
3
FAQ - Work with Google Nest
FAQ - Work with Google Home
FAQ - Work with Alexa
PCB & Assembly Service
PCB Service
5
Normal Condition of PCB capabilities
Requirements on the PCB Design
Gerber Files Requirements
How to upload Gerber Files
PCB Panelization Rules
Customized Project
0
PCB Assembly Service
5
Introduce
File Requirements
WARRANTY AND ITEAD’S LIABILITY
How to Place a PCBA Order
FAQ
Community forums
Showing recent updates
Start a new topic
Smart Home
Announcement
16
eWeLink What's New for Android 3.9.0
Posted by
Scott Zhang
,
7 days ago
Last Reply
by Haim Raisfeld,
5 days ago
eWeLink What's New for IOS 3.8.0
Posted by
Scott Zhang
,
24 days ago
Last Reply
by Roberto Mancini,
15 days ago
Sonoff Devices Offline Troubleshooting
Posted by
Looky_Xu
,
over 3 years ago
Last Reply
by Ricardo_leaopp,
27 days ago
See all 16 topics
Campaign
3
[EXPIRED]Mother’s Day Special | Surprise Moms with SONOFF Gift
Posted by
Scott Zhang
,
2 months ago
Last Reply
by Yeo Chrystine,
12 days ago
Winner announcement | Mother’s Day Contest
Posted by
Scott Zhang
,
2 months ago
Last Reply
by Erick Strada,
about 1 month ago
[EXPIRED]Father’s Day Special | SONOFF MINI Wi-Fi Smart Switch Giveaway
Posted by
Scott Zhang
,
about 1 month ago
Last Reply
by Scott Zhang,
about 1 month ago
Feature Request
558
full IFTTT integration for the Bridge
Posted by
Matt
,
over 1 year ago
Last Reply
by Richard Morse,
1 minute ago
EWeLink Humidy (numeric gauge)
Posted by
Joey Aldrin
,
1 day ago
Last Reply
by Joey Aldrin,
1 day ago
eWelink loop timer to have ending time and daily repeat capability
Posted by
Andy AH
,
over 1 year ago
Last Reply
by Emil Damgard,
1 day ago
See all 558 topics
BUG Reprot
316
Sonoff T1 2 gang random beeping
Posted by
Giedrius Ališauskas
,
5 months ago
Last Reply
by Cesar Maroto,
about 3 hours ago
Sonoff Switch Pairs but will not connect to WiFi
Posted by
Gal Boaz
,
over 2 years ago
Last Reply
by Michael Norouzi,
about 9 hours ago
eWeLink - Android Q beta
Posted by
lerosed
,
4 months ago
Last Reply
by Delian Marinov,
about 21 hours ago
See all 316 topics
Free Talk
465
Sonoff 4ch pro problem
Posted by
Mauricio Gherardelli Simunovic
,
almost 2 years ago
Last Reply
by Andrea Bonaccorso,
2 days ago
Firmware 3.0.1
Posted by
Galuh Prasetyawan
,
3 months ago
Last Reply
by Igor K.,
2 days ago
Firmware 3.3.0
Posted by
Tzvi Rabinobich
,
4 days ago
Last Reply
by Igor K.,
2 days ago
See all 465 topics
