Start a new topic

Not connected to the internet

Error Message while trying the pairing "Not connected to the internet. Please check your connection and try again"

I habe connection to the internet. Another switch registered on this APP works without problems. 

3 people have this question

anyone have the fix for 'not connected to internet' error in app?

i bought 3 Basic RF swtiches, only managed to setup 1st one.

the app doesnt seem to allow me to add subsequent switches.

1 person likes this

i just found out my problem.

my phone was connected to 5GHz.

disabled 5Ghz on my router and was able to add new device in the eWelink app.

Login or Signup to post a comment