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Not connected to the internet

Error Message while trying the pairing "Not connected to the internet. Please check your connection and try again"

I habe connection to the internet. Another switch registered on this APP works without problems. 


3 people have this question

anyone have the fix for 'not connected to internet' error in app?

i bought 3 Basic RF swtiches, only managed to setup 1st one.

the app doesnt seem to allow me to add subsequent switches.


1 person likes this

i just found out my problem.

my phone was connected to 5GHz.

disabled 5Ghz on my router and was able to add new device in the eWelink app.

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